Shipping Policy

At INNY JEWELS, we are committed to delivering your jewellery safely and conveniently to your doorstep.

1. Shipping Availability

We currently ship orders across India. Delivery availability may vary depending on the location and courier service coverage.

2. Order Processing

• Orders placed Monday to Saturday (IST) are generally processed within 1–2 business days.

• Orders are shipped within 2 business days after the order is placed, provided the product is available in stock.

• Orders placed on Sundays or public holidays may be processed on the next working day.

3. Delivery Timeline

The estimated delivery time is 4–9 business days from the date of dispatch.

Please note that delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, are calculated based on the order value and delivery location and will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions on selected orders or during special offers.

5. Order Tracking

Once your order has been dispatched, tracking details may be shared with you through your registered contact details. You can use the tracking information to monitor your shipment.

6. Delayed or Lost Shipments

While we work with reliable courier partners, occasional delays may occur due to circumstances beyond our control.

If your order has not been delivered within the expected delivery period, please contact our customer support team and we will assist you in checking the status of your shipment.

7. Incorrect Address or Contact Details

Customers are responsible for providing the correct name, delivery address, phone number, and other required details while placing an order.

INNY JEWELS will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

8. Delivery Issues

If you receive a package that appears damaged or tampered with, please contact our customer support team as soon as possible with relevant photographs/videos and order details.

9. Contact Us

For any shipping-related questions, please contact us:

INNY JEWELS
📞 Call/WhatsApp: +91 9654167798
📧 Email: Innyjewels@gmail.com
🕐 Customer Support: Monday–Saturday, 10 AM–6 PM

We appreciate your trust in INNY JEWELS and thank you for shopping with us.