Cancellation & Exchange Policy

Cancellation Policy:
In case there is an order cancellation, please do so before it is shipped. Once the product is shipped, it can’t be cancelled using our website.

Return Policy:
We do not accept returns under any circumstances. We only offer exchange on eligible products.

In case of exchange, you will have to bear the logistics/shipping charges. The exchange information is available on the product page on the website. The exchange policy of a product can be changed without prior notice.

2. In case we do not have pick-up service available at your location, you would have to self-ship the product to our office address.

3. Return/Exchange charges may apply on a case-to-case basis.

Refund Policy

We accept refund requests if there is a mismatch in quality, size, color or design, or in case an item is missing, wrong, or damaged in a combo order.

Once the product has been picked up, the refund is processed within the next 5–7 working days through the same transaction mode.

NOTE FOR RETURN

• The items should be unused and unwashed for hygiene reasons.

• The product should have the original packaging and tags in place. Items without the original tags will not be accepted.

• Customized products cannot be returned or exchanged.

• Return/Exchange requests that are not raised within the return period (refer to the product page) will not be accepted.